Licensed & insured — Orem & Utah Valley
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5Star Plumbing Gas
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Gas
Service 01

Gas Leak Detection & Line Repair

If you smell gas, we are not your first call. The utility is. We are who fixes it afterwards.

Piping with isolation shutoff valves mounted on an exterior wall
Shutoff and isolation assembly on a recent job

This has to lead with the safety instruction, because getting the order wrong is genuinely dangerous. If you smell gas or hear hissing: leave the building, don't operate light switches, garage doors, or phones inside, and call 911 or your gas utility's emergency line from outside once you are clear. The utility responds to suspected leaks and makes the situation safe. That is not a service a plumbing contractor substitutes for.

What we do is the work that comes after: pressure testing the customer-side piping, locating the failure, and repairing or replacing the affected section under permit. If a utility technician has red-tagged an appliance or shut off service pending repair, we are the licensed contractor who performs the corrective work and gets you to the point where service can be restored.

The failures we see most in Utah Valley homes are corroded exterior black iron where it enters the house, joints disturbed by settling or landscaping work, damaged sections from digging near a buried run, and appliance connectors that were never rated for the application. None of those is a do-it-yourself repair, and we do not publish guidance that would suggest otherwise.

Symptoms

When this is likely your problem

01A gas odour indoors or near the meter — evacuate and call the utility first
02The utility has red-tagged an appliance or shut off service
03Hissing near a gas line, meter, or appliance connection
04Dead or discoloured vegetation over a buried gas line run
05A pilot that repeatedly goes out on one appliance
06Visible corrosion or damage on exposed black iron piping
07Excavation or landscaping work near a known gas run
Scope

What's included — and what isn't

Included in the quote

  • Pressure test of customer-side gas piping to confirm and isolate a leak
  • Leak location using approved detection methods
  • Repair or replacement of the failed section under permit
  • Replacement of appliance connectors and shutoff valves as needed
  • Re-test of the repaired system
  • Attendance at inspection where the permit requires it

Quoted separately

  • Emergency leak response, which is the gas utility's role
  • Any work on the utility side of the meter
  • Permit and inspection fees themselves
  • Appliance repair beyond the gas connection
  • Drywall, stucco, landscaping, and finish restoration
  • Locating buried utilities, which is a free 811 call you should place before digging
Pricing

What drives the number

We quote after diagnosis, not before. These are the factors that move the number most on this service:

  • LOCATIONExposed exterior piping versus a run concealed in a wall, ceiling, or underground.
  • EXTENTOne accessible joint versus a length of failed pipe needing replacement.
  • EXCAVATIONWhether a buried section has to be uncovered, and what is on top of it.
  • PERMITFiling and inspection requirements for the corrective work.
  • TIMINGAfter-hours dispatch where service has been shut off, quoted before we come out.

Utah Valley note

Before any digging near a buried gas run — fence posts, trees, sprinkler trenching — call 811 for a free utility locate. It is a legal requirement in Utah and it is free. A surprising share of the damaged-line calls we get started with a post hole.

Related services

Method

What the visit involves

Step 01

Utility first, always

If gas is suspected, the utility secures the site before any contractor works on it. We will say this on the phone.

Step 02

Test and isolate

Pressure testing the customer-side system tells us whether there is a leak and roughly where.

Step 03

Locate precisely

Approved detection methods narrow it to the section, so we open the minimum needed.

Step 04

Repair, test, inspect

Section replaced under permit, system re-tested, and we attend inspection where required.

This service

Frequently asked

01What exactly should I do if I smell gas?

Leave the building immediately. Do not switch anything on or off, do not use a phone inside, and do not try to find the source. Once you are outside and clear, call 911 or your gas utility's emergency number. They respond to suspected leaks around the clock and will make the site safe. Call us afterwards for the repair — after, not instead.

02The utility shut off my gas. Can you turn it back on?

We perform the repair that the shutoff was made for, and we handle the permit and inspection. Restoring service and removing a red tag is typically the utility's action once the corrective work has been completed and inspected. We will tell you the sequence for your specific situation so you are not waiting on the wrong party.

03Can I repair a small gas leak myself?

No, and we will not publish instructions for it. Gas piping work is licensed in Utah for reasons that have nothing to do with protecting the trade. The failure modes are not recoverable, and an incorrectly sealed joint can pass a casual check and fail later. This is the clearest example on this site of work that should not be attempted.

04How do you find a leak without tearing the house apart?

We start with a pressure test on the customer-side system, which tells us whether gas is escaping and lets us isolate sections. Approved detection equipment then narrows the location before anything is opened. Exposed exterior piping is straightforward; a concealed run takes more work, and we will tell you what access is likely to be needed before we start.

05Do you need a permit for a gas repair?

Generally yes for anything beyond the simplest component replacement, and the inspection that comes with it is the point of it. We treat permitting as part of the scope rather than an optional extra. Anyone offering to repair gas piping without one is skipping the step that verifies the work.

Next step

Ready to get this looked at?

Call and describe what's happening. You'll get an honest read before anyone drives out.

Call (435) 213-8291