Tell us what the house is doing
Describe the symptom and we'll tell you what it usually points to here, what confirming it involves, and roughly what that costs, before anyone drives out.
If you smell gas, we are not your first call
Leave the building. Don't operate switches, garage doors, or phones inside. Once you're outside and clear, call 911 or your gas utility's emergency line.
The utility responds to suspected leaks around the clock and makes the site safe. That is not something a plumbing contractor substitutes for. We are the licensed contractor who performs the repair afterwards, handles the permit, and gets you to the point where service can be restored.
- Step 01Leave the building immediately
- Step 02Do not operate any electrical switch
- Step 03Call 911 or the gas utility from outside
- Step 04Wait for the utility to secure the site
- Step 05Then call us for the licensed repair
Address
340 E University Pkwy, Orem, UT 84058
Orem, covering Utah Valley.
Availability
Call to confirm
Seasonal work books out fast — early is better.
What to have ready
| Tell us | Why it matters |
|---|---|
| Your address | Travel and access shape scheduling, particularly in season |
| Whether the utility has been out | For gas work this determines the whole sequence |
| What's happening and since when | Duration often distinguishes one cause from another |
| Appliance make and model | We arrive with the right parts far more often |
| Culinary or secondary water | For irrigation work this governs timing entirely |
| Whether your basement has a stub | Changes a bathroom quote substantially |
340 E University Pkwy
Frequently asked
01What if I smell gas right now?
Stop reading and leave the building. Don't touch switches or use a phone inside. Call 911 or your gas utility's emergency line from outside once you're clear. They respond around the clock and make the site safe. Call us afterwards for the repair.
02What's the fastest way to reach you otherwise?
Phone. For anything urgent — no heat in winter, water running, service shut off pending repair — it's the only channel worth using. Email isn't monitored continuously.
03What should I have ready when I call?
Your address, what's happening and since when, and for gas work whether the utility has already been out. For appliance work, the make and model. For basements, whether you know if there's a stub. Those details materially improve the chance we arrive with the right parts.
04Can you quote by email?
For well-defined work, often — send photos and model numbers. For anything where the cause is unknown, an emailed number would be a guess and we'd rather come and confirm.
05How far ahead are you booking?
It varies sharply by season. The first freeze warning and the first cold week both fill the calendar within days. For seasonal work — winterization, fireplace service — booking early is worth more than anything else.
Prefer to just call?
Phone is the fastest route, and you'll speak to someone who works both sides of the house.